User Account Deletion Instructions

This is our user account deletion instructions. Kindly read it thoroughly before purchasing and using Signal Internet Services.

USER ACCOUNT DELETION INSTRUCTIONS

 

1. Introduction

At Signal Technologies Inc., we respect your right to privacy and provide users with the ability to delete their accounts upon request. This document outlines the steps required to permanently delete your user account and associated data from our systems.

2. Important Considerations Before Deletion

  • Account deletion is permanent and cannot be undone.
  • All associated data, including personal information, service history, and stored preferences, will be erased.
  • If you have an active subscription or pending transactions, they must be resolved before account deletion.
  • Once deleted, access to any linked services or platforms under your account will be lost.

3. Steps to Delete Your Account

3.1 Self-Service Account Deletion

  1. Log in to your Signal Technologies account.
  2. Navigate to Account Settings > Privacy & Security.
  3. Click on Delete My Account.
  4. Review the confirmation details and select Confirm Deletion.
  5. Enter your password and complete any verification steps required.
  6. Your account will be scheduled for deletion within [X] business days.

3.2 Requesting Account Deletion via Support

If you cannot access your account, you may request deletion by contacting our support team:

  • Email: support@signal231.com
  • Phone: +231778888020
  • Live Chat: Available on our official website

Required Information for Verification:

  • Full Name
  • Registered Email Address
  • Reason for Account Deletion (Optional)
  • Any relevant security verification details

Our support team will verify your request and process the account deletion within 30 business days.

4. Data Retention and Legal Compliance

  • Some transactional data may be retained as required by law for compliance, audit, or regulatory purposes.
  • Deleted accounts cannot be recovered, but users may create a new account in the future if desired.

5. Contact & Assistance

For further assistance regarding account deletion, please contact:

  • Support Email: support@signal231.com
  • Phone Support: +231778888020
  • Website: https://signal231.com/deletion

By proceeding with the account deletion request, you acknowledge that you have read and understood the implications outlined in this document.

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